Thank you for taking the time to leave a review for our Sake Cleansing Balm. We're glad to hear that it's doing a good job removing sunscreen for you. We recomend adding the balm to your face and adding water as you use circular motions to remove makeup, spf, etc. The product should definitely not be 'pulling' on skin. It is actually quite an emoillient product. Hopefully, this will help reduce any pulling sensation. We hope this helps and thank you for choosing our product!